The Urgence-Détresse hotline is there to provide rapid assistance to persons going through a crisis. Help is available for the following:

  • bereavement
  • drug or alcohol abuse
  • loss of employment
  • depression


  • anxiety
  • suicidal thinking
  • relationship problems
  • parental problems
  • housing


  • family problems
  • relational difficulties
  • loss of autonomy
  • any other problem
  • Services offered
      • Needs assessment
      • Crisis intervention
      • Assistance and direction to the appropriate resources (with CSSS-IUGS interveners or those of its partners such as Moisson Estrie, La Parolière, Solutions Budget Plus, La Maison de la Famille, etc.)
  • Clientele
    • Any person who is experiencing a difficult and urgent situation.
  • How to access the service
    • Urgence-Détresse is available 24/7 and can be reached by dialling 819 780-2222.


Sexual Assault : Help is just a phone call away

1 888 933-9007
For listening or referrals, call. Everytime, all across Quebec.